Moving house comes with a long checklist, and getting your utilities sorted early can save a lot of stress.
One of the first things to organise is your New Home Electricity Connection, along with gas, internet, and other essential services. If you do not set these up on time, you may walk into a home without power or hot water.
This guide walks you through each step in a clear and practical way, so you can get everything connected without delays.
Step-by-Step Guide to Connecting Utilities
Step 1: Plan 2–3 Weeks Before Moving
Start early. Contact providers at least two to three weeks before your moving date. This gives enough time to schedule disconnection at your current address and the connection at your new one.
What you need ready:
- New address
- Moving date
- ID details
- Current provider details
- Meter numbers, if available
If you leave this too late, you may need a Same Day Energy Connection, which can come with limited options.
Step 2: Identify Utility Services You Need
Every home requires a basic set of utilities. Make a clear list before you start contacting providers.
| Utility Type | Required For
|
|---|---|
| Electricity | Lighting, appliances, heating |
| Gas | Cooking, hot water, heating |
| Water | Daily use and sanitation |
| Internet | Work, streaming, communication |
| Waste Services | Council-managed rubbish collection |
Check with your landlord or agent if any services are already active.
Step 3: Compare Plans Before Choosing
Do not pick the first provider you find. Spend time reviewing available plans in your area. A proper electricity and gas comparison helps you understand pricing, contract terms, and billing options.
Focus on:
- Daily supply charges
- Usage rates
- Billing cycles
- Exit fees
- Discounts
If you are moving into a commercial space, review Business Electricity Plans carefully, as pricing and usage structures differ from residential plans.
Step 4: Choose Your Retailer
Once you compare options, select a provider that fits your usage and budget. You can sign up online or over the phone.
During sign-up, confirm:
- Connection date
- Tariff details
- Billing method
- Concession eligibility, if applicable
This step confirms your new home electricity connection and ensures your service starts on the right date.
Step 5: Schedule Disconnection at Your Old Home
Contact your current provider to close your account. Set the disconnection date for the day after you move out.
Important actions:
- Take final meter readings
- Capture photos of meters
- Clear any outstanding bills
This prevents billing issues later.
Step 6: Check Meter Type at the New Property
Different homes have different meter setups. Knowing this helps avoid delays.
| Meter Type | What It Means for You
|
|---|---|
| Smart Meter | Remote connection, faster activation |
| Basic Meter | May require manual reading or a technician |
If the property has a smart meter, your new home electricity connection can often be completed quickly.
Step 7: Prepare for Move-In Day
Before entering your new home, check the main switches.
Checklist:
- Turn off all appliances
- Ensure safety switches are off
- Confirm gas valves are secure
This allows safe activation when your service starts.
Step 8: Record Meter Readings Immediately
As soon as you arrive, take clear photos of the electricity and gas meters.
This step:
- Confirms your starting usage
- Protects you from previous tenant charges
- Helps resolve billing disputes
Step 9: Set Up Billing Preferences
Choose how you want to receive and pay bills.
Options include:
- Monthly billing
- Quarterly billing
- Direct debit
- Online payments
Select a method that suits your budget and routine.
Step 10: Arrange Internet and Other Services
Electricity is essential, but the internet is just as important for most households.
Things to check:
- NBN availability
- Installation time
- Modem compatibility
Booking early avoids waiting days without the internet.
Step 11: Transfer or Set Up Gas Services
If your home uses gas, repeat the same process as electricity.
Run another Electricity and Gas Comparison to ensure you are getting a suitable plan. Gas pricing can vary widely depending on location and provider.
Step 12: Special Setup for Businesses
If you are moving a business, your setup will require more planning.
With business electricity plans, consider:
- Peak and off-peak rates
- Demand charges
- Contract length
- Load requirements
A business setup often needs higher capacity and careful planning to avoid downtime.
Key Tips to Avoid Issues
- Do not assume utilities are active at the new property
- Never leave connections for the last day
- Keep all confirmation emails and account numbers
- Check if the previous tenant has disconnected services
- Contact providers directly if anything looks unclear
Quick Summary Table
| Task | When to Do It
|
|---|---|
| Contact providers | 2–3 weeks before the move |
| Compare plans | Before selecting retailer |
| Book connection | At least 1–2 weeks early |
| Disconnect old home | Day after moving |
| Record meter readings | Move-in day |
| Set billing preferences | After connection |
Start Saving On Your Household Bills Today
Moving is the right time to take control of your utility costs.
With Connect With Us, you can:
- Start saving on your household bills
- Control your spend
- Connect now in 3 simple steps
- Select Retailer
- Choose Offer
- Save Money and Relax
We have helped 100,000 Australians switch with honest, non-marked-up tariffs and expert on-call support.
Our panel includes trusted providers across electricity, gas, and broadband. You get access to offers that are not widely available.
Save time connecting utilities. Skip the confusion and get clear options fast.
Call 1300 412 421 or connect online today.
FAQs
What is the best electricity plan for me?
Every home uses energy differently, so check your usage and compare supply and usage rates. For a quicker option, Connect With Us to find the best deals suited to your needs.
How long will it take to switch providers?
In most cases, switching takes between one to three business days. If the property has a smart meter, the process can be quicker.
Do I need to cancel my direct debit?
Yes, once your final bill is paid. Check with your provider to confirm your account is fully closed.
How much does it cost to get connected to mains electricity?
Connection costs vary based on your provider and property setup. Standard connections are often included in your plan, but urgent or after-hours requests may have additional charges.
What bills do I need to set up when I move?
You need to arrange electricity; gas, if available; water; internet; and council waste services. These cover all essential needs in your home.